Order processing times:
Our orders in stock are processed within 2-3 business days.
However, special orders will require times for completing the item.. A correspondance through email will let you know how long to expect your item to be completed and shipped. It all depends of the special order itself.
Shipping times: We ship from our studio in Canmore, Alberta, Canada. We currently ship to both Canada and United States with plans to expand to new countries soon!
* Orders shipping to Canada through Canada Post Tracked Package will arrive within 7-10 business days
* Orders shipping to United States through Canada Post Tracked Package will arrive 10 business days
Costs of shipping are according to the weight or size of the package.
Local pick up is available at the studio in Canmore. At checkout, select the pickup option and make your purchase. After you receive your order confirmation, you will receive a second email stating that we are preparing your order.
When your order is ready for pickup, you will receive an email that you may visit our studio with the address and hours.